ScribeDoc is a prime recipient by the National Institutes of Health (NIH) Information Technology Assessment and Acquisition Center (NITAAC) for their Chief Information Officer – Solutions and Partners 3 (CIO-SP3) 8(a) contract.
CIO-SP3 is a multiple award Government Wide Acquisition Contract (GWAC) with a ceiling value of $20 billion, and it can be used by federal civilian or Department of Defence (DoD) Agencies to meet scientific, health, administrative, operational, managerial and information management requirements. It was designed to provide general IT purchases across all agencies, and it gives Government agencies a mechanism for the quick ordering of needed IT solutions and services for the best value. CIO-SP3 offers government agencies an unprecedented breadth of IT that supports the Federal Enterprise Architecture, the Federal Health Architecture, and the DoD Enterprise Architecture, and it can be used to meet the requirements of agencies with Data Center Consolidation, Cloud Computing, Health IT, Mobility, and Cybersecurity needs.
CIO-SP3 8A and Small Business Contract Holders have gone through a comprehensive review process prior to award, which includes dimensions such as technical capabilities, past performance, price and cost. This enables contract officers to use simplified evaluations at the task order level, resulting in significant savings in time, money, and resources. Furthermore, ceiling rates were negotiated at the Master Contract level to be the best available, so agencies start with the most competitive rates available; however, competition will only help to lower those rates further. Finally, contract holders were rated in and awarded the contract in up to 10 different task areas, for a total of 10 years.
|8A Contract# 75N98119D00029||Small Business Contract# SB:75N98120D00072|
|8(A) Awarded Conformed Contract- [PDF]]||Small Business Awarded Conformed Contract- [PDF]|
|8A Contractor Site and Government Site Labor Rates- 75N98119D00029||Small Business Contractor Site and Government Site Labor Rates - 75N98120D00072|
NITAAC Website: https://nitaac.nih.gov/services/cio-sp3-small-business
The CIO-SP3 Hourly Rates Tables below provides information regarding the pre-negotiated, ceiling labor rates for the 7 task areas in which ScribeDoc Systems was qualified. Under this contract, ScribeDoc.Com, Inc., has the opportunity to deliver a wide range of services in the following task areas:
ScribeDoc.Com, Inc., is an ISO9001:2015 certified small business with an established Quality Management System (QMS) to assure quality to our customers. ScribeDoc's QMS defines the processes, procedures, and methodologies that will be used by ScribeDoc team to assure the quality of its products and the timely responsible delivery of the specified requirements within project resources. ScribeDoc has also established methods to continually improve upon the effectiveness of the QMS.
ScribeDoc has: Identified the processes needed for the Quality management system, Determined the sequence and interaction of these processes, Determined criteria and methods required to ensure the effective operation and control of these processes.
ScribeDoc is ensuring the availability of information necessary to support the operation and monitoring of these processes;measuring, monitoring and analyzing these processes, and Implementing action necessary to achieve planned results and continual improvement.
The Managing Director of ScribeDoc is the owner of the quality control process and shall institute and provide procedures that produce the specified outcomes. ScribeDoc shall develop, implement, and modify the processes that ensure that performance standards are met. The processes will be directly related to the performance objectives identified in their requirement descriptions. ScribeDoc will continuously monitor and evaluate our employee performance to ensure the all requirements are met.
Problem Resolution goes hand-in-hand with customer satisfaction. Our emphasis is on the customer. The leadership/management chain of control is available at all times. Any and every issue will be dealt with as soon as it is brought to the attention of the company. All issues will be addressed as important and feedback and resolution will be provided promptly.